Privacy Policy

Acacia Property Group Pty Ltd (ABN 15 689 836 404) is committed to protecting your personal information and handling it responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

We may collect personal information including your:

Name and contact details
Identification details (for tenancy and compliance purposes)
Employment and rental history when assessing tenancy applications
Banking information to process payments or rental disbursements
Information required to manage properties, leases and maintenance services

How We Collect Information

We collect information through:

Enquiry forms and email communication
Tenancy applications and reference checks
Property inspections, maintenance requests and owner instructions
Tenancy databases and third-party service providers where required

Why We Collect Information

We collect personal information in order to:

Provide property management and real estate services
Assess tenancy applications and manage leases
Communicate with owners, tenants and contractors
Arrange repairs, payments and regulatory compliance

Disclosure of Information

We may share your information with:

Property owners, tenants and applicants where relevant
Trades and contractors attending to property works
Tenancy database providers (e.g. TICA / Equifax)
Government agencies where required by law

We do not sell personal information.

Storage and Security

We take reasonable steps to store your information securely and limit access to authorised personnel only.

Access and Corrections

You may request access to, or correction of, your personal information at any time by contacting us at: enquiries@acaciapg.com.au

We will respond to all requests within a reasonable timeframe.

Policy Updates

We may update this policy from time to time. The current version will always be available on our website.